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    <title>Heron Copier Status - Incident history</title>
    <link>https://status.heroncopier.com</link>
    <description>Heron Copier</description>
    <pubDate>Fri, 23 Oct 2026 13:47:04 +0000</pubDate>
    
<item>
  <title>Homepage is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Homepage
    Oct 23, 13:52:04 GMT+0 - Resolved - Homepage is back up. This incident was automatically resolved by Instatus monitoring. Oct 23, 13:47:04 GMT+0 - Investigating - Homepage is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>13:52:04</var> GMT+0</small><br><strong>Resolved</strong> -
  Homepage is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>13:47:04</var> GMT+0</small><br><strong>Investigating</strong> -
  Homepage is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 23 Oct 2026 13:47:04 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmvl0xowu00ld07p1lte5qp5k</link>
  <guid>https://status.heroncopier.com/incident/cmvl0xowu00ld07p1lte5qp5k</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Oct 22, 19:50:20 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Oct 22, 19:44:52 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>19:50:20</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>19:44:52</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 22 Oct 2026 19:44:52 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmvjya2dp00k906o8fvcigbj1</link>
  <guid>https://status.heroncopier.com/incident/cmvjya2dp00k906o8fvcigbj1</guid>
</item>

<item>
  <title>Cluster Manager is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Cluster Manager
    Oct 18, 10:20:08 GMT+0 - Resolved - Cluster Manager is back up. This incident was automatically resolved by Instatus monitoring. Oct 18, 10:07:54 GMT+0 - Investigating - Cluster Manager is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 18</var>, <var data-var='time'>10:20:08</var> GMT+0</small><br><strong>Resolved</strong> -
  Cluster Manager is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 18</var>, <var data-var='time'>10:07:54</var> GMT+0</small><br><strong>Investigating</strong> -
  Cluster Manager is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 18 Oct 2026 10:07:54 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmvdnwkzk00i307ntpf3a0y0e</link>
  <guid>https://status.heroncopier.com/incident/cmvdnwkzk00i307ntpf3a0y0e</guid>
</item>

<item>
  <title>AI Assistant RAG Framework is back up</title>
  <description>
    Type: Incident
    

    Affected Components: AI Assistant RAG Framework
    Oct 16, 21:11:15 GMT+0 - Resolved - AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring. Oct 16, 21:07:45 GMT+0 - Investigating - AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>21:11:15</var> GMT+0</small><br><strong>Resolved</strong> -
  AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>21:07:45</var> GMT+0</small><br><strong>Investigating</strong> -
  AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 16 Oct 2026 21:07:45 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmvbglhyi01kc07pg0yqw3ket</link>
  <guid>https://status.heroncopier.com/incident/cmvbglhyi01kc07pg0yqw3ket</guid>
</item>

<item>
  <title>Dashboard Router is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard Router
    Oct 2, 17:56:45 GMT+0 - Resolved - Dashboard Router is back up. This incident was automatically resolved by Instatus monitoring. Oct 2, 16:28:15 GMT+0 - Investigating - Dashboard Router is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>17:56:45</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard Router is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>16:28:15</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard Router is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 2 Oct 2026 16:28:15 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmur6gt2m002v07mrm0c6fzp4</link>
  <guid>https://status.heroncopier.com/incident/cmur6gt2m002v07mrm0c6fzp4</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Oct 2, 17:56:39 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Oct 2, 16:27:37 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>17:56:39</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>16:27:37</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 2 Oct 2026 16:27:37 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmur6fexc001f07mrthsvc1db</link>
  <guid>https://status.heroncopier.com/incident/cmur6fexc001f07mrthsvc1db</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Oct 1, 04:55:06 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Oct 1, 04:54:26 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>04:55:06</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>04:54:26</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 1 Oct 2026 04:54:26 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmup2827s007707mp7yhlk1db</link>
  <guid>https://status.heroncopier.com/incident/cmup2827s007707mp7yhlk1db</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Oct 1, 04:48:31 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Oct 1, 04:47:49 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>04:48:31</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>04:47:49</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 1 Oct 2026 04:47:49 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmup1zk6j006o07osf4wc2a8c</link>
  <guid>https://status.heroncopier.com/incident/cmup1zk6j006o07osf4wc2a8c</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Oct 1, 04:35:46 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Oct 1, 04:35:03 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>04:35:46</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>04:35:03</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 1 Oct 2026 04:35:03 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmup1j6gj004j07lp7gtf9o8g</link>
  <guid>https://status.heroncopier.com/incident/cmup1j6gj004j07lp7gtf9o8g</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Oct 1, 01:02:21 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Oct 1, 01:01:40 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>01:02:21</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>01:01:40</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 1 Oct 2026 01:01:40 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmuotwqwz003707lp7gwkddal</link>
  <guid>https://status.heroncopier.com/incident/cmuotwqwz003707lp7gwkddal</guid>
</item>

<item>
  <title>Cluster Manager is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Cluster Manager
    Sep 30, 19:31:29 GMT+0 - Resolved - Cluster Manager is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 19:30:08 GMT+0 - Investigating - Cluster Manager is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:31:29</var> GMT+0</small><br><strong>Resolved</strong> -
  Cluster Manager is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:30:08</var> GMT+0</small><br><strong>Investigating</strong> -
  Cluster Manager is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 19:30:08 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmuoi2afj003207qlykmpzniu</link>
  <guid>https://status.heroncopier.com/incident/cmuoi2afj003207qlykmpzniu</guid>
</item>

<item>
  <title>Homepage is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Homepage
    Sep 30, 07:41:20 GMT+0 - Resolved - Homepage is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 07:36:19 GMT+0 - Investigating - Homepage is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:41:20</var> GMT+0</small><br><strong>Resolved</strong> -
  Homepage is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:36:19</var> GMT+0</small><br><strong>Investigating</strong> -
  Homepage is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 07:36:19 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmunsnukf03hc07o1fb1sc776</link>
  <guid>https://status.heroncopier.com/incident/cmunsnukf03hc07o1fb1sc776</guid>
</item>

<item>
  <title>AI Assistant RAG Framework is back up</title>
  <description>
    Type: Incident
    

    Affected Components: AI Assistant RAG Framework
    Sep 30, 07:39:26 GMT+0 - Resolved - AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 07:35:43 GMT+0 - Investigating - AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:39:26</var> GMT+0</small><br><strong>Resolved</strong> -
  AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:35:43</var> GMT+0</small><br><strong>Investigating</strong> -
  AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 07:35:43 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmunsk7t102l907o9auhvswwu</link>
  <guid>https://status.heroncopier.com/incident/cmunsk7t102l907o9auhvswwu</guid>
</item>

<item>
  <title>Dashboard Router is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard Router
    Sep 30, 07:39:50 GMT+0 - Resolved - Dashboard Router is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 07:35:35 GMT+0 - Investigating - Dashboard Router is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:39:50</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard Router is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:35:35</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard Router is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 07:35:35 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmunsjl7602nn07oawep29z8p</link>
  <guid>https://status.heroncopier.com/incident/cmunsjl7602nn07oawep29z8p</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Sep 30, 07:40:04 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 07:35:29 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:40:04</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:35:29</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 07:35:29 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmunsjaiv039i07o1qcremn2i</link>
  <guid>https://status.heroncopier.com/incident/cmunsjaiv039i07o1qcremn2i</guid>
</item>

<item>
  <title>AI Assistant RAG Framework is back up</title>
  <description>
    Type: Incident
    

    Affected Components: AI Assistant RAG Framework
    Sep 7, 20:46:04 GMT+0 - Resolved - AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring. Sep 7, 20:45:14 GMT+0 - Investigating - AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>20:46:04</var> GMT+0</small><br><strong>Resolved</strong> -
  AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>20:45:14</var> GMT+0</small><br><strong>Investigating</strong> -
  AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 7 Sep 2026 20:45:14 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmtrpmbg400rf07scq427geqm</link>
  <guid>https://status.heroncopier.com/incident/cmtrpmbg400rf07scq427geqm</guid>
</item>

<item>
  <title>Dashboard is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard
    Jul 24, 13:33:55 GMT+0 - Resolved - Dashboard is back up. This incident was automatically resolved by Instatus monitoring. Jul 24, 13:26:10 GMT+0 - Investigating - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>13:33:55</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>13:26:10</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 24 Jul 2026 13:26:10 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmryz4bn700fk0kp6nhtmjafe</link>
  <guid>https://status.heroncopier.com/incident/cmryz4bn700fk0kp6nhtmjafe</guid>
</item>

<item>
  <title>Documentation Site is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Documentation Site
    Jul 16, 18:47:41 GMT+0 - Resolved - Documentation Site is back up. This incident was automatically resolved by Instatus monitoring. Jul 16, 18:37:33 GMT+0 - Investigating - Documentation Site is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>18:47:41</var> GMT+0</small><br><strong>Resolved</strong> -
  Documentation Site is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>18:37:33</var> GMT+0</small><br><strong>Investigating</strong> -
  Documentation Site is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 16 Jul 2026 18:37:33 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmrnupxnk00550kqpryhlnud1</link>
  <guid>https://status.heroncopier.com/incident/cmrnupxnk00550kqpryhlnud1</guid>
</item>

<item>
  <title>Homepage is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Homepage
    Jun 13, 20:56:31 GMT+0 - Resolved - Homepage is back up. This incident was automatically resolved by Instatus monitoring. Jun 13, 20:51:44 GMT+0 - Investigating - Homepage is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>20:56:31</var> GMT+0</small><br><strong>Resolved</strong> -
  Homepage is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>20:51:44</var> GMT+0</small><br><strong>Investigating</strong> -
  Homepage is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 13 Jun 2026 20:51:41 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmqctzb1m002ipc15g50n43k8</link>
  <guid>https://status.heroncopier.com/incident/cmqctzb1m002ipc15g50n43k8</guid>
</item>

<item>
  <title>AI Assistant RAG Framework is back up</title>
  <description>
    Type: Incident
    

    Affected Components: AI Assistant RAG Framework
    Jun 8, 15:38:54 GMT+0 - Resolved - AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring. Jun 8, 15:37:14 GMT+0 - Investigating - AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>15:38:54</var> GMT+0</small><br><strong>Resolved</strong> -
  AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>15:37:14</var> GMT+0</small><br><strong>Investigating</strong> -
  AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 8 Jun 2026 15:37:13 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmq5djnoh01limq15jjjpzwis</link>
  <guid>https://status.heroncopier.com/incident/cmq5djnoh01limq15jjjpzwis</guid>
</item>

<item>
  <title>Dashboard Router is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Dashboard Router
    Jun 8, 11:30:28 GMT+0 - Resolved - Dashboard Router is back up. This incident was automatically resolved by Instatus monitoring. Jun 8, 11:29:03 GMT+0 - Investigating - Dashboard Router is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>11:30:28</var> GMT+0</small><br><strong>Resolved</strong> -
  Dashboard Router is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>11:29:03</var> GMT+0</small><br><strong>Investigating</strong> -
  Dashboard Router is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 8 Jun 2026 11:29:02 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmq54ohq401rtn515be2wi5gf</link>
  <guid>https://status.heroncopier.com/incident/cmq54ohq401rtn515be2wi5gf</guid>
</item>

<item>
  <title>Homepage is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Homepage
    Jun 8, 03:00:22 GMT+0 - Resolved - Homepage is back up. This incident was automatically resolved by Instatus monitoring. Jun 8, 02:55:53 GMT+0 - Investigating - Homepage is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>03:00:22</var> GMT+0</small><br><strong>Resolved</strong> -
  Homepage is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>02:55:53</var> GMT+0</small><br><strong>Investigating</strong> -
  Homepage is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 8 Jun 2026 02:55:50 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmq4mchwb000ppj15mtbo6k8t</link>
  <guid>https://status.heroncopier.com/incident/cmq4mchwb000ppj15mtbo6k8t</guid>
</item>

<item>
  <title>Homepage is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Homepage
    Jun 7, 02:07:30 GMT+0 - Resolved - Homepage is back up. This incident was automatically resolved by Instatus monitoring. Jun 7, 02:03:01 GMT+0 - Investigating - Homepage is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>02:07:30</var> GMT+0</small><br><strong>Resolved</strong> -
  Homepage is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>02:03:01</var> GMT+0</small><br><strong>Investigating</strong> -
  Homepage is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 7 Jun 2026 02:02:58 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmq350nkp001js4158bhql8ua</link>
  <guid>https://status.heroncopier.com/incident/cmq350nkp001js4158bhql8ua</guid>
</item>

<item>
  <title>Homepage is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Homepage
    Jun 6, 19:15:16 GMT+0 - Resolved - Homepage is back up. This incident was automatically resolved by Instatus monitoring. Jun 6, 19:10:29 GMT+0 - Investigating - Homepage is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>19:15:16</var> GMT+0</small><br><strong>Resolved</strong> -
  Homepage is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>19:10:29</var> GMT+0</small><br><strong>Investigating</strong> -
  Homepage is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 6 Jun 2026 19:10:28 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmq2qa6s20069pn15pkzy81s2</link>
  <guid>https://status.heroncopier.com/incident/cmq2qa6s20069pn15pkzy81s2</guid>
</item>

<item>
  <title>AI Assistant RAG Framework is back up</title>
  <description>
    Type: Incident
    

    Affected Components: AI Assistant RAG Framework
    Jun 6, 19:11:11 GMT+0 - Resolved - AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring. Jun 6, 19:10:02 GMT+0 - Investigating - AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>19:11:11</var> GMT+0</small><br><strong>Resolved</strong> -
  AI Assistant RAG Framework is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>19:10:02</var> GMT+0</small><br><strong>Investigating</strong> -
  AI Assistant RAG Framework is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 6 Jun 2026 19:10:01 +0000</pubDate>
  <link>https://status.heroncopier.com/incident/cmq2q9m9j007cmy15c3tehzrt</link>
  <guid>https://status.heroncopier.com/incident/cmq2q9m9j007cmy15c3tehzrt</guid>
</item>

<item>
  <title>Scheduled maintenance for our cloud infrastructure</title>
  <description>
    Type: Maintenance
    Duration: 8 hours

    Affected Components: Cluster Manager, Dashboard, Dashboard Router, , Logging Service, 
Backend →
    Mar 28, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 28, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 28, 07:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time.

Running instances won&#039;t be affected, but new instances may not be able to be provisioned during that time. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 8 hours</p>
    <p><strong>Affected Components:</strong> , , , , </p>
    <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time.

Running instances won&#039;t be affected, but new instances may not be able to be provisioned during that time..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 28 Mar 2026 07:00:00 +0000</pubDate>
  <link>https://status.heroncopier.com/maintenance/cmn7vca5h0ak4n1oddash3fx8</link>
  <guid>https://status.heroncopier.com/maintenance/cmn7vca5h0ak4n1oddash3fx8</guid>
</item>

<item>
  <title>Dashboard and cluster maintenance</title>
  <description>
    Type: Maintenance
    Duration: 3 hours and 43 minutes

    Affected Components: Dashboard, Cluster Manager, Dashboard Router, Documentation Site, Homepage, License Server, AI Assistant RAG Framework, Logging Service
    Jan 18, 16:42:44 GMT+0 - Completed - Maintenance has completed successfully. Jan 18, 13:00:00 GMT+0 - Identified - We are performing maintenance on the dashboard and our cloud infrastructure. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours and 43 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , , </p>
    <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>16:42:44</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We are performing maintenance on the dashboard and our cloud infrastructure..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 18 Jan 2026 13:00:00 +0000</pubDate>
  <link>https://status.heroncopier.com/maintenance/cmkjse1zn00ks7hjxtrfc947g</link>
  <guid>https://status.heroncopier.com/maintenance/cmkjse1zn00ks7hjxtrfc947g</guid>
</item>

<item>
  <title>Cluster Maintenance</title>
  <description>
    Type: Maintenance
    Duration: 4 hours

    Affected Components: Cluster Manager, Dashboard Router, Dashboard
    Aug 9, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 9, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 9, 05:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Connected trading accounts won&#039;t be affected, but the existing instances may not appear in the dashboard while the maintenance is ongoing. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    <p><strong>Affected Components:</strong> , , </p>
    <p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time. Connected trading accounts won&#039;t be affected, but the existing instances may not appear in the dashboard while the maintenance is ongoing..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 9 Aug 2025 05:00:00 +0000</pubDate>
  <link>https://status.heroncopier.com/maintenance/cme2f4atv003vigcjq08flhg4</link>
  <guid>https://status.heroncopier.com/maintenance/cme2f4atv003vigcjq08flhg4</guid>
</item>

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