Heron Copier - License Server is down – Incident details

All systems operational

License Server is down

Resolved
Partial outage 30 %
Started about 1 month agoLasted 28 minutes

Affected

Backend

Partial outage from 8:02 PM to 8:05 PM, Degraded performance from 8:05 PM to 8:31 PM

License Server

Partial outage from 8:02 PM to 8:05 PM, Degraded performance from 8:05 PM to 8:31 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    Our license server is down. While this does not affect copying operaetions, some license keys would not be able to validated properly. We are continuing to work on a fix for this incident.