Heron Copier - License Server is down – Incident details

License Server is down

ResolvedPartial outage 30%28 minutes

Affected

Backend

Partial outage from 8:02 PM to 8:05 PM, Degraded performance from 8:05 PM to 8:31 PM

License Server

Partial outage from 8:02 PM to 8:05 PM, Degraded performance from 8:05 PM to 8:31 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    Our license server is down. While this does not affect copying operaetions, some license keys would not be able to validated properly. We are continuing to work on a fix for this incident.